Do you have a lot of tasks? Is the workload heavy? Is it difficult to communicate with guests?

We can’t change the guests, but Myndy gets the most out of the information you provide her. Both verbally and in writing.

Increase your guests' satisfaction with our versatile AI assistant!

Thanks to our kiosk-style and digitally accessible solution, your guests can receive precise answers to local challenges, in spoken or written form, within a cutting-edge technological framework. In their language, lightning-fast.

Long waiting times Tedious check-in processes Language barriers with foreign guests Ignored regulations Missed (cross-)sales opportunities Difficult training processes Fluctuations due to overload

Chat/verbal response? The way You like it.

Unchecked AI content can be scary, we know. That’s why our solution only works with pre-fed, approved data from you. But not just anyhow.

Natural (human) communication

A human voice is capable of many things. Myndy communicates with guests in your preferred style, both verbally and in writing.

Cutting-edge technology

We have developed our system modularly: each component represents the most advanced technology available on the market. We always keep up with current technological trends.

Fast and accurate information provision

Thanks to the most advanced NLP technologies, your guests can immediately access the most important information from a customizable knowledge base.

Language versatility

Efficient communication in over 100 languages? Seamless communication with international clients is no longer a problem.

Flexibility

Easy and quick setup, configuration tailored to the unique needs of your business, unique design, dynamic updates... With Myndy, there are no more obstacles in front of your strengthened brand.

Upsell opportunities

The key to customer satisfaction is properly utilized service or product recommendations. Myndy leads in these areas as well.

Hello!

I’m Myndy, your guests’ lightning-fast assistant and your colleague’s reliever. If you’re curious about me, click on the video icon!

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Customized for your accommodation

Areas of expertise

Utilizing the capabilities of the most advanced language models, we provide answers in your preferred style to the most pressing questions of the guests accommodated at your place.

Digital hospitality

What it offers

A kiosk/digitally accessible solution for your guests to receive precise and lightning-fast answers in spoken or written form to questions related to your accommodation within a cutting-edge technological framework.

 

Moreover, they can even access extra services/packages (such as restaurant/bar or wellness partner offers, cultural program opportunities, etc.).

Weekly profit-boosting tips for Myndy and your guests

Just one click away.

How does Myndy assist our partners in utilizing resources more efficiently?

Myndy provides natural and fast communication with customers. This can increase satisfaction, which in the long run, can create more business opportunities.

Thanks to our AI assistant, accommodation providers can reduce their staff’s workforce requirements and training costs, as our solution quickly and efficiently responds to customer inquiries.

By recommending local and nearby opportunities and services, our solution can help our partners achieve higher revenues.

While Myndy doesn’t completely replace colleagues, she alleviates a lot of communication burden from their shoulders, allowing them more time and energy for tasks requiring personal presence.

Our AI assistant records and analyzes customer communication anonymously for a better understanding of consumer preferences and needs.

Our AI assistant communicates in over 30 languages, ensuring seamless communication with foreign guests.

Modern and Creative Solutions Tailored to Your Business

"Our hotel got 5 stars for nothing if the reviews don't show that. Damages resulting from inattention, lack of information, and slow reaction time were our biggest profit killers. Since Myndy has been running as a test, we have had much more additional income (e.g. partner tours)."
"I hated that I always had to go there if the guest didn't understand something about the rules. Now Myndy does everything for me. Except for cleaning, but I have a good person for that. In any case, it's a huge help: they follow the rules much better since Myndy reads them and explains them verbally.”
"Myndy came, saw, won. The Mynds team was very quick to teach us what to do and how to make the kiosk really make sense. Fortunately, updating the data is not complicated, even though we were afraid of it. And although I don't understand Chinese (and neither do my colleagues), judging by the nods and feedback, Myndy does."
"I was a little skeptical, but the 60-day free trial convinced me. It would be hard for me to imagine everyday life without Myndy, and so could the guests. Regardless of where they came from.”

Frequently Asked Questions

Common questions? Reassuring answers.

If Myndy seems appealing to you but you still have some unanswered questions on your mind, you’re in the right place.

Myndy is an interactive electronic information kiosk that allows hosts to provide specialized information about accommodations, rooms, services, and local activities in an automated manner.

Myndy is an interactive, electronic information kiosk that allows hosts to provide specific information about accommodation, rooms, services and local activities in an automated manner.

Myndy is an interactive electronic information kiosk that allows hosts to provide specialized information about accommodations, rooms, services, and local activities in an automated manner.

Myndy is an interactive electronic information kiosk that allows hosts to provide specialized information about accommodations, rooms, services, and local activities in an automated manner.

Myndy is an interactive electronic information kiosk that allows hosts to provide specialized information about accommodations, rooms, services, and local activities in an automated manner.

Enhancing guest experience, overcoming language barriers, providing comprehensive information to guests.

  • Using cutting-edge language model technology, our service currently supports 30 different languages, which can be integrated and accessed immediately by our clients. These are:

 

English, Arabic, Bengali, Czech, Danish, Finnish, French, Filipino (Tagalog), Greek, Hebrew, Hindi, Croatian, Dutch, Indonesian, Japanese, Chinese, Korean, Polish, Hungarian, German, Italian, Russian, Persian, Portuguese, Romanian, Serbian, Spanish, Slovak, Thai, Turkish

 

Additionally, we have proficiency in additional languages, for which we conduct measurements using the BLEU methodology to ensure reliability and quality. This allows us to provide information on the desired quality of the selected languages in their respective areas of use. Additional supported languages include:

 

Afrikaans, Albanian, Armenian, Assamese, Azerbaijani, Basque, Belarusian, Bosnian, Bulgarian, Burmese, Catalan, Estonian, Persian, Galician, Georgian, Gujarati, Creole, Hausa, Hmong, Icelandic, Igbo, Irish, Javanese, Canadian English, Kazakh, Khmer, Kinyarwanda, Kurdish, Kyrgyz, Lao, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Nepali, Norwegian, Oriya, Oromo, Pashto, Punjabi, Samoan, Scottish, Sesotho, Swahili, Shona, Sindhi, Sinhala, Slovenian, Somali, Sundanese, Swahili, Swedish, Tajik, Tamil, Tatar, Telugu, Tigrinya, Tongan, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Wolof, Xhosa, Yiddish, Yoruba, Zulu

We offer three packages, each containing different levels of customization options. Each package allows for determining the interface’s color, background imagery, and logo according to the customer’s preferences. Additionally, our unique package offers entirely bespoke frontend development upon request.

Our company handles the entire deployment process, requiring only the provision of hotel informational materials from the client. We also offer assistance through our educational email series to aid in creating essential components. During deployment, a brief consultation is provided to prepare employees for using the system.

You can contact our experts via the email address or phone number listed on our website.

If the kiosk is not operational, contact customer service. If remote troubleshooting is not possible, on-site intervention will be carried out within 2 working days.

We regularly send usage reports and notify our clients when they reach 80% of the monthly 30-hour limit.

Extra charges apply for usage exceeding 30 hours per month. The smallest billable unit of time is 1 hour, charged at 3500 HUF, which is added to the next month’s invoice.

User data is secure as we do not store any personally identifiable information. Contractual terms with third-party providers ensure that no data is stored by them either. Data transmission between the user and the service is encrypted.

We offer various package deals with different service portfolios. Detailed information and structures can be found here.

Each of our packages offers customizable features regarding the number of languages and external design elements. Our Innovator package additionally provides further options for unique design and integration.

Our package offerings include usage-based pricing, where a set limit is defined monthly, and extra charges are applied for time usage exceeding this limit. The Specialist and Innovator offers have no limited time frame.

Certainly, custom offers can be requested, tailored to meet specific requirements collaboratively.

The contract is always for a period of 12 months.

If the service is terminated before the contract expires, the client is obligated to pay a net 200,000 HUF contract termination fee as stipulated in the contract. For prepaid annual contracts, termination is free of charge.

We guarantee data security, stable operation, and the maintenance of conversation software quality, as well as the information update conditions specified in the package offers.

Integration with the hotel’s internal operational systems can be provided through custom agreements. To determine integration possibilities, we need to assess the type and stability of the system, as well as the appropriate business logic through interviews with the client.

A szoftver a természetes nyelvi megértés útján ismeri fel a beszélő szándékát, és alkalmazkodik az aktuális beszélgetéshez, így dinamikus, emberszerű párbeszéd alakul ki. Mivel nincs szükség a technika ismeretére, Haide bárki által könnyen használható. 

If you wish to review your current package or switch to another one, it’s a straightforward process. Please communicate your package change request in writing to our customer service at aid@mynds.ai. To enact the package change, we need to modify the contractual terms. Our customer service representative will assist you with this and provide the necessary documents. We aim to facilitate flexible package changes according to your needs while ensuring that all necessary information is available. Our customer service team is available to assist with any further questions.

  • If you opt for monthly billing, we automatically send you an invoice every month, detailing the monthly fee for your chosen package, along with any overage charges if applicable. You can settle this via bank transfer.

If you choose to prepay for the whole year (due to annual billing), we’ll send you a single invoice for the total annual fee. This option might be beneficial for long-term plans, as we offer a 20% discount on the monthly fee in this case. For the Beginner package, overage charges are billed monthly separately.

OUR SOLUTIONS

Tailored options for your accommodation

An automated information desk placed in a busy location, or a universal, integrated assistant accessible from anywhere? Choose the solution that suits you!

Monthly

FREE FOR 60 DAYS

Beginner

Ideal solution for smaller hotels, apartments.
89
/month
  • Customized design
  • 30 hours of conversation per month
  • Weekly data updates
  • 15 selectable languages
  • 3 communication tone options

Specialist

An optimal solution for high-traffic accommodations, with up to 30 selectable languages.
239
/month
  • Beginner skillset
  • 15 additional selectable languages
  • Unlimited conversations
  • Daily data updates
  • Conversation insights
  • Dynamic updates

Innovator

Recommended for accommodations with unique challenges and needs.
Custom price
  • Specialist skillset
  • Custom design
  • 50 selectable languages
  • Integration with local systems
  • Choice of conversational styles

Do you have any remaining questions?

Speak with our expert!