Do you have a lot of work to do? Is the burden heavy? Is it difficult to communicate with guests?
We cannot change the guest, but Myndy makes the most of the information you provide in advance. Both orally and in writing.
Increase the satisfaction of your guests with our versatile AI assistant!
Thanks to our kiosk-style and digitally available solution, your guests can receive accurate verbal or written answers to the local challenges that concern them within the framework of cutting-edge technology. In their own language, lightning fast.
- Thanks to our AI-based voicebot, there is no more:
A long wait Difficult login Language problem with foreign guests Ignored policy Missed (cross) selling opportunity Difficult training High turnover due to workload
Chat/verbal response? As you want.
Unverified AI content is scary, we know. That’s why our solution only works with pre-entered data, approved by you. But not by any means.
Natural (human) communication
A human voice can do many things. Myndy communicates with guests in your preferred style, both verbally and in writing.
Cutting edge technology
We designed our system in a modular way: each component represents the most modern technology available on the market. We always keep up with current technological trends.
Fast and accurate information provision
Thanks to the most advanced NLP technologies, your guests can immediately access the most important information from a custom knowledge base.
Linguistic versatility
Effective communication, even in more than 100 languages? Seamless contact with international customers should no longer be a problem.
Flexibility
Easy and quick installation, configuration according to the unique needs of your business, unique design, dynamic updates... there are no more obstacles for your brand strengthened with Myndy.
Upsell opportunities
The key to customer satisfaction is a properly exploited service or product recommendation. Myndy is at the forefront of these as well.
Tailored to your accommodation
Areas of expertise
Using the capabilities of the most modern language models, we answer the most pressing questions of your guests in the style you prefer.
- Hotels
- Boutique hotels
- Wellness hotes
- Guest houses
- Hostels
- Boarding houses
- Village private accommodation
- Apartmans
- Hotels
- Campsites
- Resorts
Digital hospitality
What it provides
Kiosk/digitally available solution so that your guests can receive accurate and lightning-fast answers to questions related to your accommodation that concern them, orally or in writing, within the framework of cutting-edge technology.
Moreover, they can even use extra services/packages (e.g. offers from restaurants/bars or wellness partners, cultural program opportunities, etc.
- You can leave the room until 10 o'clock
Weekly profit-spinning tips To Myndy and your guests
It only takes one click.
How does Myndy help our partners to exploit resources more efficiently?
Myndy provides natural and fast communication with customers. This can increase satisfaction, which can lead to more business opportunities in the long run.
Thanks to our AI assistant, hoteliers can reduce staff labor requirements and training costs, as our solution responds quickly and efficiently to the customer’s questions.
By recommending local and neighborhood options and services, our solution can help our partners achieve higher sales revenue.
Of course, Myndy does not completely replace colleagues, but it takes a lot of the communication burden off their shoulders, so they have more time and energy for tasks that require personal presence.
Our AI assistant records and analyzes customer communications anonymously, for a more accurate understanding of consumer preferences and needs.
The AI assistant, which communicates in more than 30 languages, is a guarantee for problem-free communication with foreign customers.
Modernity and creativity, tailored to your business
Frequently asked questions
Frequently Asked Questions? Reassuring answers.
If you like Myndy, but you have some unanswered questions in your head, you are in the best place.
Myndy is an interactive, electronic information kiosk that allows hoteliers to provide specialized information about accommodation, rooms, services and local programs in an automated way.
Myndy is an interactive, electronic information kiosk that allows hoteliers to provide specialized information about accommodation, rooms, services and local programs in an automated way.
Myndy is an interactive, electronic information kiosk that allows hoteliers to provide specialized information about accommodation, rooms, services and local programs in an automated way.
Myndy is an interactive, electronic information kiosk that allows hoteliers to provide specialized information about accommodation, rooms, services and local programs in an automated way.
Myndy is an interactive, electronic information kiosk that allows hoteliers to provide specialized information about accommodation, rooms, services and local programs in an automated way.
Enhancing guest experience, overcoming language barriers, providing comprehensive information to guests.
- Using cutting-edge language model technology, our service currently supports 30 different languages, which can be integrated and accessed immediately by our clients. These are:
English, Arabic, Bengali, Czech, Danish, Finnish, French, Filipino (Tagalog), Greek, Hebrew, Hindi, Croatian, Dutch, Indonesian, Japanese, Chinese, Korean, Polish, Hungarian, German, Italian, Russian, Persian, Portuguese, Romanian, Serbian, Spanish, Slovak, Thai, Turkish
Additionally, we have proficiency in additional languages, for which we conduct measurements using the BLEU methodology to ensure reliability and quality. This allows us to provide information on the desired quality of the selected languages in their respective areas of use. Additional supported languages include:
Afrikaans, Albanian, Armenian, Assamese, Azerbaijani, Basque, Belarusian, Bosnian, Bulgarian, Burmese, Catalan, Estonian, Persian, Galician, Georgian, Gujarati, Creole, Hausa, Hmong, Icelandic, Igbo, Irish, Javanese, Canadian English, Kazakh, Khmer, Kinyarwanda, Kurdish, Kyrgyz, Lao, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Nepali, Norwegian, Oriya, Oromo, Pashto, Punjabi, Samoan, Scottish, Sesotho, Swahili, Shona, Sindhi, Sinhala, Slovenian, Somali, Sundanese, Swahili, Swedish, Tajik, Tamil, Tatar, Telugu, Tigrinya, Tongan, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Wolof, Xhosa, Yiddish, Yoruba, Zulu
We offer three packages, each containing different levels of customization options. Each package allows for determining the interface’s color, background imagery, and logo according to the customer’s preferences. Additionally, our unique package offers entirely bespoke frontend development upon request.
Our company handles the entire deployment process, requiring only the provision of hotel informational materials from the client. We also offer assistance through our educational email series to aid in creating essential components. During deployment, a brief consultation is provided to prepare employees for using the system.
You can contact our experts via the email address or phone number listed on our website.
If the kiosk is not operational, contact customer service. If remote troubleshooting is not possible, on-site intervention will be carried out within 2 working days.
We regularly send usage reports and notify our clients when they reach 80% of the monthly 30-hour limit.
Extra charges apply for usage exceeding 30 hours per month. The smallest billable unit of time is 1 hour, charged at 3500 HUF, which is added to the next month’s invoice.
User data is secure as we do not store any personally identifiable information. Contractual terms with third-party providers ensure that no data is stored by them either. Data transmission between the user and the service is encrypted.
We offer various package deals with different service portfolios. Detailed information and structures can be found here.
Each of our packages offers customizable features regarding the number of languages and external design elements. Our Innovator package additionally provides further options for unique design and integration.
Our package offerings include usage-based pricing, where a set limit is defined monthly, and extra charges are applied for time usage exceeding this limit. The Specialist and Innovator offers have no limited time frame.
Certainly, custom offers can be requested, tailored to meet specific requirements collaboratively.
The contract is always for a period of 12 months.
If the service is terminated before the contract expires, the client is obligated to pay a net 200,000 HUF contract termination fee as stipulated in the contract. For prepaid annual contracts, termination is free of charge.
We guarantee data security, stable operation, and the maintenance of conversation software quality, as well as the information update conditions specified in the package offers.
Integration with the hotel’s internal operational systems can be provided through custom agreements. To determine integration possibilities, we need to assess the type and stability of the system, as well as the appropriate business logic through interviews with the client.
The software recognizes the speaker’s intention through natural language understanding and adapts to the current conversation, resulting in a dynamic, human-like dialogue. Since no technical knowledge is required, Myndy can be used easily by anyone.
If you wish to review your current package or switch to another one, it’s a straightforward process. Please communicate your package change request in writing to our customer service at aid@mynds.ai. To enact the package change, we need to modify the contractual terms. Our customer service representative will assist you with this and provide the necessary documents. We aim to facilitate flexible package changes according to your needs while ensuring that all necessary information is available. Our customer service team is available to assist with any further questions.
- If you opt for monthly billing, we automatically send you an invoice every month, detailing the monthly fee for your chosen package, along with any overage charges if applicable. You can settle this via bank transfer.
If you choose to prepay for the whole year (due to annual billing), we’ll send you a single invoice for the total annual fee. This option might be beneficial for long-term plans, as we offer a 20% discount on the monthly fee in this case. For the Beginner package, overage charges are billed monthly separately.
