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Enhancing guest experience, overcoming language barriers, providing comprehensive information to guests.

• Using cutting-edge language model technology, our service currently supports 30 different languages, which can be integrated and accessed immediately by our clients. These are:

English, Arabic, Bengali, Czech, Danish, Finnish, French, Filipino (Tagalog), Greek, Hebrew, Hindi, Croatian, Dutch, Indonesian, Japanese, Chinese, Korean, Polish, Hungarian, German, Italian, Russian, Persian, Portuguese, Romanian, Serbian, Spanish, Slovak, Thai, Turkish

Additionally, we have proficiency in additional languages, for which we conduct measurements using the BLEU methodology to ensure reliability and quality. This allows us to provide information on the desired quality of the selected languages in their respective areas of use. Additional supported languages include:

Afrikaans, Albanian, Armenian, Assamese, Azerbaijani, Basque, Belarusian, Bosnian, Bulgarian, Burmese, Catalan, Estonian, Persian, Galician, Georgian, Gujarati, Creole, Hausa, Hmong, Icelandic, Igbo, Irish, Javanese, Canadian English, Kazakh, Khmer, Kinyarwanda, Kurdish, Kyrgyz, Lao, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Nepali, Norwegian, Oriya, Oromo, Pashto, Punjabi, Samoan, Scottish, Sesotho, Swahili, Shona, Sindhi, Sinhala, Slovenian, Somali, Sundanese, Swahili, Swedish, Tajik, Tamil, Tatar, Telugu, Tigrinya, Tongan, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Wolof, Xhosa, Yiddish, Yoruba, Zulu

We offer three packages, each containing different levels of customization options. Each package allows for determining the interface’s color, background imagery, and logo according to the customer’s preferences. Additionally, our unique package offers entirely bespoke frontend development upon request.

Our company handles the entire deployment process, requiring only the provision of hotel informational materials from the client. We also offer assistance through our educational email series to aid in creating essential components. During deployment, a brief consultation is provided to prepare employees for using the system.

You can contact our experts via the email address or phone number listed on our website.

If the kiosk is not operational, contact customer service. If remote troubleshooting is not possible, on-site intervention will be carried out within 2 working days.

We regularly send usage reports and notify our clients when they reach 80% of the monthly 30-hour limit.

Extra charges apply for usage exceeding 30 hours per month. The smallest billable unit of time is 1 hour, charged at 3500 HUF, which is added to the next month’s invoice.

User data is secure as we do not store any personally identifiable information. Contractual terms with third-party providers ensure that no data is stored by them either. Data transmission between the user and the service is encrypted.

We offer various package deals with different service portfolios. Detailed information and structures can be found here.

Each of our packages offers customizable features regarding the number of languages and external design elements. Our Innovator package additionally provides further options for unique design and integration.

Our package offerings include usage-based pricing, where a set limit is defined monthly, and extra charges are applied for time usage exceeding this limit. The Specialist and Innovator offers have no limited time frame.

Certainly, custom offers can be requested, tailored to meet specific requirements collaboratively.

The contract is always for a period of 12 months.

If the service is terminated before the contract expires, the client is obligated to pay a net 200,000 HUF contract termination fee as stipulated in the contract. For prepaid annual contracts, termination is free of charge.

We guarantee data security, stable operation, and the maintenance of conversation software quality, as well as the information update conditions specified in the package offers.

Integration with the hotel’s internal operational systems can be provided through custom agreements. To determine integration possibilities, we need to assess the type and stability of the system, as well as the appropriate business logic through interviews with the client.

A szoftver a természetes nyelvi megértés útján ismeri fel a beszélő szándékát, és alkalmazkodik az aktuális beszélgetéshez, így dinamikus, emberszerű párbeszéd alakul ki. Mivel nincs szükség a technika ismeretére, Haide bárki által könnyen használható. 

If you wish to review your current package or switch to another one, it’s a straightforward process. Please communicate your package change request in writing to our customer service at aid@mynds.ai. To enact the package change, we need to modify the contractual terms. Our customer service representative will assist you with this and provide the necessary documents. We aim to facilitate flexible package changes according to your needs while ensuring that all necessary information is available. Our customer service team is available to assist with any further questions.

• If you opt for monthly billing, we automatically send you an invoice every month, detailing the monthly fee for your chosen package, along with any overage charges if applicable. You can settle this via bank transfer.

If you choose to prepay for the whole year (due to annual billing), we’ll send you a single invoice for the total annual fee. This option might be beneficial for long-term plans, as we offer a 20% discount on the monthly fee in this case. For the Beginner package, overage charges are billed monthly separately.